Job Description
Contact Details:
1.Savitha Chinnappa
Email: savitha.chinnappa@peer-consulting.com
Cell: (732) 802-7352
2.Harika Mamidala
Email: harika.mamidala@peer-consulting.com
Cell: +17322424175
Job Title: Jira Administrator
Location: Mountain View, CA
Duration: Full Time (Hybrid, 3 days Onsite , 2 days remote)
Years of Experience: 10+ Yrs.
Required Hours/Week: 40hrs./Week
Job Description:
- Client is looking for a highly motivated individual with strong experience in administration and configuration of Atlassian Jira and Confluence software suite both cloud and onprem.
- As a Subject Matter Expert, this position will take an active role within the team to help drive process improvements around the Jira structure and how the client organize the projects and team along with configuration and management of Jira and Confluence.
- They will also collaborate with internal customers to understand requirements, implement changes, test, and document.
About The Role:
- As a Jira Administrator, you will join the Wireless network team..
- This role will manage and coordinate changes in Jira in collaboration with client's Project, Program, Product and Engineering Managers.
- These changes can range from process improvements, managing and customizing JIRA projects/workflows, and establishing reporting.
Duties and Responsibilities:
Essential Duties and responsibilities include:
- Support global teams with Jira and Jira Service Management projects including the configuration of complex workflows, layout, field configurations, screen schemes, permission schemes, notification schemes, custom fields, automation, agile boards, and dashboards.
- Gather requirements for business processes and determine ways to optimize and improve Jira/Confluence organizational framework and identify where functionality needs to improve to meet user requests; propose Jira add-ons and plugins to enhance productivity, then follow through according to our processes to install, test, and roll out.
- Configure plans with Advanced Roadmaps and propose, implement and rollout solutions which support PMO processes and user requirements.
- Create Jira based reports, dashboards (EazyBI) and planning views based on different user requirements to provide Product Roadmap stakeholders visibility to actionable Initiative metrics and status reports.
- Configure Confluence pages with Jira dashboards and reports and implement and enforce JIRA hygiene practices, use Confluence to document detailed processes related to the use of Jira for different Initiative lifecycle phases such as Requirements Intake, Roadmap Planning, Execution, Delivery, and Support.
- Collaborate with teams across the organization to align and streamline project configurations to expedite the rollout of standard ways of working, conduct workshops and training on Jira and Confluence such as tools usage, new functionality or features, best practices, etc.
What You Need:
- 5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence. Proficiency in Atlassian tool suite is a plus (Jira Align knowledge is an asset).
- 8+ years of overall experience.
- Expert knowledge of Jira plug-ins and add-ons like EazyBI and ScriptRunner is a MUST
- Strong knowledge of JQL to construct custom dashboards, advanced filters, and reports.
- Process oriented mindset with strong experience enabling enterprise-level processes using Jira and Confluence and ability to effectively communicate and present new solutions, ideas and process (must be comfortable presenting to large teams)
- Excellent technical troubleshooting skills and process implementation skills
- Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies is a MUST.
- Ability to work with diverse teams across different time zones.
- Strong communication skills with ability to create and deliver Jira related trainings.
Nice To Have:
- Jira Administration, Business Intelligence, Atlassian Suite expert, Communication and Leadership Skills
- Bachelor’s Degree in applicable fields
Job Tags
Full time, Remote job,