Job Description

Billing and Coding Supervisor Job Description

Job Summary:

The Billing and Coding Supervisor supervises and leads the Billing and Coding team. This includes training and evaluation of staff; AR management; claims production; billing system setup, coding, chart documentation practices, patient experience, optimizes revenues and maximizes reimbursement for patient services by analyzing billing, coding, reimbursement, charge posting and charting procedures. Reporting and analytics will be performed as needed. This position also supervises assigned staff.

Job Duties:

• Manages, coordinates, and delegates the activities of team members.
• Mentors team members
• Identifies and implements training as needed.
• Performs annual performance reviews.
• Utilizes software applications and information systems to perform and oversee work processes.
• Demonstrates working knowledge of information systems and their capabilities to reconcile accounts effectively and efficiently.
• Submits documentation or input on unit/departmental needs, procedures, processes, and training.
• Establishes consistent methods for reviewing the quality/quantity of employees' work.
• Performs and documents audits of individual employee work.
• Identify problems and opportunities for improvement; develop appropriate solutions by involving others in the resolution and implementation process.
• Promotes positive interpersonal relationships with physicians and other staff members.

Skills & Experience:

• High School diploma, or equivalent, required. Bachelor's Degree, preferred.
• 5+ years of patient financial services experience in a hospital/medical office setting.
• 5+ years of supervisory experience required.
• Knowledge of medical practice protocols related to revenue cycle management.
• Knowledge and understanding of insurance benefit plans and explanation of benefits.
• Current knowledge of regulatory requirements and codes.
• Demonstrated knowledge and ability to efficiently use various software applications and information systems to perform work processes.
• Effective oral and written communication skills
• Ability to multitask effectively and interact with team and other staff professionally.
• Ability to analyze situations and respond appropriately.

Equipment Operated : Standard office equipment with emphasis on computer hardware and software as well as telephone, scanners, printers.

Work Environment : Position is performed in an office environment.

Physical Requirements : Mostly sedentary with some standing, walking, reaching.

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