Job Description

Netflix is one of the world’s leading streaming entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.

As our games effort grows, we’re seeking a full-time Content Designer to lead workstreams in developer-facing content, creating a best-in-class experience for how our internal and external game developers ingest all the technical information and requirements needed to implement our unique online services for games on Netflix.

The Role:

In this role, you’ll craft technical documentation and developer-facing product copy for Netflix games publishing tools to help Netflix deliver games to people around the world. This team embraces a fast-paced and iterative approach, learning from data and research to continuously enhance the development and publishing experiences.

As part of Netflix’s broader cross-functional Content Design team, you’ll help shape Netflix’s overall brand voice, tone, and style for global audiences, and design scalable, unified language frameworks for our product.

What You’ll Do:

• Collaborate with cross-functional partners, product designers, and other Content Designers on an overall content design strategy for game developers
• Initiate, define, and lead several Content Design projects at once, partnering closely with product designers to communicate effectively across our publishing UI and documentation center
• Establish information architecture, voice & tone, terminology, and pattern guidance
• Present Content Design work and strategy to key stakeholders, team members, and other Content Designers for visibility and feedback

About You:

You love using language to create intuitive, frictionless user experiences. You have a passion for both end-to-end feature development and designing experiments focusing on different language approaches. You’re able to understand complex technical information, and you have a knack for making it clear and easily digestible.

Your Skills:

• You’re able to flex your writing style from pithy value props, to helpful UI, to technical documentation
• You’re a systems thinker who excels at developing language frameworks
• You’re comfortable working with Netflix’s games platform engineers to ingest and synthesize highly complex information, turning technical jargon into user-friendly content that is consistent and legible for the various audiences in game development (e.g. producers, legal, game engineers, game designers, etc.)
• You’re a storyteller at heart who can craft and orchestrate cohesive narratives across touchpoints to different audiences, including internal Netflix stakeholders and external game developers
• You communicate productively with visual thinkers and will be comfortable advocating for your point of view in our candid, feedback-driven culture

Your Qualifications:

• 8+ years of UX writing experience
• Experience in technical writing, documentation writing, or developer-facing content a plus
• Ability to work autonomously and make strategic decisions independently
• Outstanding communication, presentation, and people skills
• Ability to think critically about user journeys and content flows, and to connect the dots between them
• Ability to work Pacific Time Zone hours and travel occasionally to California in order to collaborate with stakeholders
• Preferred experience working on UX for publishing and/or enablement tools

Please provide a writing portfolio or relevant writing samples. This full-time, salaried position reports to the Content Design Manager for Games.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 – $515,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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