We are seeking a Managed Services IT Engineer / IT Consultant to join a team of IT professionals. Surround yourself with highly motivated experts in the tech industry and hone your skills with the guidance of respected leadership. This position is 100% Onsite.
Responsibilities:
– Work on-site, along with less common off-site visits at specific client locations.
– Serve as Tier III Escalation Technician.
– Assist clients in day-to-day management of all systems, effectively leveraging technology in administration, operations, and service delivery.
– Diagnose and troubleshoot problems to strategically advise and resolve tech issues.
– Deliver all necessary documentation/report to clients as required.
– Serve as escalation point for tickets requiring extensive analysis, troubleshooting, and resolution.
– Identify, report, and enforce improvements in existing escalation system.
– Maintain Help Desk duties and contribute to the knowledge bank.
Qualifications:
– Bachelor’s degree (preferred but not required).
– Proficient with Windows Server, Windows Desktops, Infrastructure, and Cloud Services.
– Fundamental knowledge on network and desktop operating systems, information worker applications, messaging, management and operations, and security.
– Available for on-call rotation, approximately every 6 weeks.
– Experience with ConnectWise is preferred.
– Current industry certifications is preferred.
– Ideal candidate characteristics: detail-oriented; solid communications skills (verbal & written); professional & positive attitude; customer-focused; genuine desire to learn; self-motivated; follows protocols and procedures; independent thinker; self-starter; team player.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Managed Services IT Engineer IT Consultant, Windows Server, Windows Desktop, Infrastructure, Cloud Services, Escalation Technician, Network, Databases, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting
We help companies that are looking to hire Managed Services IT Engineers / IT Consultants for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiters and IT staffing companies today! Phone 630-428-0600 ext
12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various...
...The IT Help Desk Intern will assist with the normal day-to-day processing of IT help desk issues in the Albany, GA area. This position is a full-time Summer Internship and will end on August 15, 2023. Candidates must be a great communicator and be willing to assist...
...Destinations: Hawaii Summer Internship program The Wyndham Destinations Hawaii Summer Internship program is designed to allow the intern the opportunity to develop both professionally and personally in the hospitality environment. The intern can explore career options...
Position Summary: Under the direct supervision of the Programs Director, the Sports Staff will instruct and supervise youth, adults and seniors in a variety of programs, camps and events related to sports, recreation, fitness and more. The Sports Staff will help to provide...
...Prior experience in music journalism, entertainment writing, or digital media. Strong interest and knowledge across musical genres,... ...writing clips and resumes will be considered. Link to our website: This is a freelance, remote/work-from-home position....